Privacy Policy

Privacy Policy

Originally Effective: March 28, 2014
Last Updated: August 13, 2026

Kev’s Gym, LLC (“Kev’s Gym,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, communicate with us, use our services, apply to work with us, or otherwise interact with Kev’s Gym.

1. Information We Collect

The information we collect depends on how you interact with Kev’s Gym and the services you use.

a. Contact and Personal Information

We may collect information such as:

  • Full name
  • Email address
  • Telephone or mobile phone number
  • Mailing or billing address
  • Emergency contact information
  • Other information you voluntarily provide when communicating with us

b. Client and Service Information

When you inquire about, schedule, purchase, or participate in Kev’s Gym services, we may collect information such as:

  • Service and class preferences
  • Appointment and scheduling information
  • Location or service address
  • Communications regarding your services
  • Account and transaction information
  • Information necessary to administer and provide requested services

c. Payment Information

When you purchase services, payment information may be collected and processed by our payment processors or other service providers.

Kev’s Gym may receive limited transaction information, such as payment status, transaction amount, or billing details, while payment card information may be processed directly by the applicable payment provider.

d. Health and Fitness Information

When relevant to the services you request, we may collect health, fitness, physical limitation, injury, or related information that you voluntarily provide.

We use this information to help administer services, communicate relevant information to instructors or service providers when appropriate, and support the safe delivery of fitness services.

e. Applicant, Instructor, and Contractor Information

If you apply to become an instructor, employee, independent contractor, or other service provider with Kev’s Gym, we may collect information such as:

  • Contact information
  • Resume and employment history
  • Professional qualifications and certifications
  • Availability
  • Interview and application information
  • References
  • Background or verification information when applicable
  • Onboarding information
  • Insurance or professional documentation
  • Other information relevant to evaluating or administering your relationship with Kev’s Gym

f. Communications Information

When you contact or communicate with Kev’s Gym by telephone, email, SMS/text message, website form, chat, or another communication channel, we may collect:

  • Your contact information
  • The date and time of communications
  • The content of messages
  • Customer service or support information
  • Communication preferences
  • SMS consent and opt-out information

g. Website and Technical Information

When you use our website, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Date and time of visits
  • Website interactions
  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests
  • Provide, schedule, administer, and manage services
  • Process transactions and payments
  • Communicate about appointments, classes, scheduling, and service updates
  • Provide customer support
  • Manage client relationships and accounts
  • Personalize and improve our services
  • Communicate relevant information to instructors and service providers
  • Process instructor, employee, and contractor applications
  • Conduct onboarding and administer working relationships
  • Send communications for which you have provided appropriate consent
  • Maintain business and transaction records
  • Improve our website, systems, and business operations
  • Detect, investigate, and prevent fraud, misuse, security incidents, or other prohibited activity
  • Protect the rights, safety, and property of Kev’s Gym, our clients, instructors, personnel, and others
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal claims

3. SMS and Text Messaging

Kev’s Gym may communicate by SMS/text message with individuals who voluntarily provide a mobile telephone number and consent to receive SMS communications when consent is required.

Depending on your relationship with Kev’s Gym and the consent you provide, SMS communications may include:

  • Responses to inquiries
  • Customer support communications
  • Appointment and scheduling information
  • Reminders
  • Service-related updates
  • Application and interview communications
  • Instructor or contractor onboarding information
  • Other communications you have requested or consented to receive

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from Kev’s Gym. For assistance, reply HELP or contact us at support@kevsgym.com.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services, submitting an application, obtaining employment, or otherwise doing business with Kev’s Gym.

SMS Privacy

Kev’s Gym does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that help us operate our messaging and communications systems when necessary to provide the communications you have requested or consented to receive. Such providers may process information on our behalf for purposes such as message transmission, communications infrastructure, customer support, security, or related business operations.

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

For additional information regarding SMS communications, please review our Terms and Conditions.

4. How We Disclose Information

Kev’s Gym does not sell or rent personal information.

We may disclose personal information in limited circumstances as described below.

a. Service Providers

We may use third-party service providers to support our business operations, including providers of:

  • Payment processing
  • Scheduling and appointment management
  • Customer relationship management
  • Communications, email, telephone, and SMS services
  • Website hosting and technology
  • Cloud storage and productivity tools
  • Customer support
  • Recruiting and applicant management
  • Analytics
  • Accounting and administrative services
  • Artificial intelligence and automation services

These providers may process personal information as necessary to perform services on our behalf, subject to their applicable agreements, privacy obligations, and our instructions where applicable.

b. Instructors and Other Service Providers

When necessary to provide requested services, we may disclose appropriate information to instructors, contractors, or other individuals responsible for delivering or coordinating those services.

We limit such disclosures to information reasonably necessary for the applicable business or service purpose.

c. Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of Kev’s Gym or others
  • Investigate suspected fraud, security incidents, or unlawful activity
  • Enforce our agreements and policies
  • Establish, exercise, or defend legal claims

d. Business Transactions

If Kev’s Gym is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction, subject to applicable law.

5. Marketing Communications

Where permitted by applicable law, Kev’s Gym may use contact information to communicate information about services, programs, or other offerings that may be relevant to you.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the applicable communication or by contacting us.

SMS communications are subject to the separate consent and opt-out provisions described in Section 3 of this Privacy Policy.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support other website functionality.

Depending on the technologies used, these may include essential, functional, analytics, or similar cookies.

You can manage or disable certain cookies through your browser settings. Disabling cookies may affect the functionality or performance of portions of the website.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, administer our business relationships, satisfy legal, accounting, tax, contractual, or reporting requirements, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.

8. Data Security

Kev’s Gym uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, database, or information system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

9. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have rights or choices concerning your personal information, which may include the ability to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of SMS communications by replying STOP
  • Ask questions about how your personal information is handled

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us at support@kevsgym.com. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

Our website and general services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

Certain fitness services may be available to minors with the involvement or consent of a parent or legal guardian.

If you believe a child has provided personal information to us inappropriately, please contact us at support@kevsgym.com.

11. Third-Party Websites and Services

Our website and communications may contain links to websites, platforms, or services operated by third parties.

Kev’s Gym is not responsible for the privacy, security, or information-handling practices of independent third parties. We encourage you to review the applicable privacy policies of third-party services before providing personal information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

When we make changes, we will post the revised Privacy Policy on this page and update the Last Updated date above. Where required by applicable law, we may provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Kev’s Gym, LLC
Email: support@kevsgym.com
Phone: (571) 206-8538

For SMS assistance, reply HELP or email support@kevsgym.com. To stop receiving SMS messages, reply STOP.

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